Shipping policy

Processing Time: 1-2 Weeks 

Once your order is placed, please allow 1–2 weeks for your items to be carefully packed and prepared for shipment. As a one-person small business, I personally handle each order from start to finish, and I truly appreciate your patience and support!

Once your package has been handed over to the shipping carrier, delivery times and handling are managed by the carrier and are outside of my control. However, if any issues arise during transit, I’ll be happy to assist however I can!! 

PRE-ORDER — Estimated Lead Time: 4–6 Weeks

Typical production time is approximately 3 weeks; however, due to current demand, please allow up to 4–6 weeks for your order to be completed and shipped. We appreciate your patience as each piece is carefully made to order.

If you have any questions or need assistance, feel free to reach out to us at  hello@jellybeanceramics.com.